Multi-family Residential Customer Drought Portal

LSIR Portal Photo Masthead

Drought information for Multi-family Residential (MFR) Customers

This webpage provides Goleta Water District Multi-family Residential (MFR) Customers
 with up-to-date statistics and information on current water supplies, demand, and the effect of the ongoing drought on the Goleta Valley.  The MFR customer class includes District customers with water service for residential housing where multiple separate housing units are contained within one building or complex.  Customers grouped into this category include apartments, condominiums, and retirement communities.  MFR customers account for 10% of total accounts, and 13% of total District water use.

Conservation to Date

The District is currently in a Stage III Water Shortage Emergency and is targeting a 35% reduction in water use from its customers, including MFR customers, to help ensure adequate water supplies remain available.  MFR water use decreased by 9% in 2017 compared to 2013 and as the drought deepens, continued conservation is needed.

Percent Change in Use From Baseline Image 190116

Click here for the % Change in MFR Use PDF.


MFR customers are eligible for the following rebate programs to improve water use efficiency and save money.

Water Savings Incentive Program

The The program enables qualified MFR customers to achieve water efficiency through individualized projects by providing rebates for the installation of water saving equipment. By conserving water, these projects encourage efficient use of water resources and improve water supply reliability.

Eligible expenses and other program information is available here:

Smart Landscape Rebate Program

The program provides incentives to MFR customers to replace water thirsty landscapes and inefficient irrigation with water-wise plants and irrigation. Rebates cover a portion of the cost of pre-approved design, irrigation equipment, and landscape materials. Projects must be approved in advance and landscapes for new construction are not eligible. The program is not retroactive. Sales receipts and/or contractor invoices are required for all rebates.

Eligible expenses and other program information is available here:

Free Mulch Delivery

The District offers two free deliveries of screened or unscreened mulch (approximately 7-10 yards) through the County of Santa Barbara (limited to $80 per delivery or an annual maximum of $160 per fiscal year). Applying mulch to landscaping helps slow evaporation, cool and protect the soil, and increase the permeability of soil, reducing the need to irrigate.

Eligible expenses and other program information is available here:

Stage III Water Shortage Emergency

The District is currently in a Stage III Water Shortage Emergency and is targeting a 35% reduction in water use from its MFR customers to help ensure adequate water supplies remain available.  The Stage III water use restrictions directly impacting MFR customers include:

  • Outdoor landscape irrigation remains limited to no more than two times per week during early or late evening hours, and is prohibited within 48 hours of measurable rainfall:
    • Manual watering (including with a sprinkler attached to a hose) is only allowed before 8 a.m. or after 8 p.m., any two days per week.
    • Use of fixed (i.e., installed) sprinkler systems for landscape irrigation customers is limited to Tuesdays and Fridays, before 6 a.m. or after 8 p.m.
    • Public parks, athletic fields, and golf courses may now water no more than two days per week, before 6 a.m. or after 8 p.m.
  • No Excessive Irrigation.  Irrigating in a manner that results in runoff to adjacent property or non-irrigated areas, such as sidewalks, gutters, storm drains, and driveways, is prohibited.
  • Vehicles and boats may only be washed at commercial car washing facilities or with a hose equipped with a shut-off nozzle.
  • Use of water in outdoor fountains, reflection ponds, and decorative water features is prohibited unless located on a residential property or home to aquatic life as of September 9, 2014.
  • Uncorrected Plumbing Leaks.  Plumbing system leaks, breaks, or other system failures must be corrected within 48 hours of discovery.
  • Hose Nozzles Required.  All hoses must be equipped with a shut-off nozzle.
  • No Washing Down Sidewalks or Other Hard Surfaces.  This includes driveways, parking lots, open ground, and other paved surfaces, with the exception of the use of a pressure washer where necessary for maintenance, limited to once every two months where necessary to address immediate health and safety hazards, and where necessary to prepare paved surfaces for sealing.

For a full list of Stage III restrictions click here.


MFR usage patterns reveal relatively low seasonal variability.  June and September are the highest water usage months, correlating with college move-outs and move-ins.  Seasonal variability is primarily linked to cleaning and turn-over of apartments, with some increases in outdoor irrigation during the summer months.

MFR Water Usage by Unit Count Image 150922


The District’s supply portfolio includes Lake Cachuma, the Goleta Groundwater Basin, the State Water Project, and recycled water.  The current drought has reduced the available supply from potable water supply sources, including a 40% allocation of normal Cachuma supplies for 2018, limited pipeline capacity for State Water deliveries, and declining groundwater levels.  Recycled water has not been affected and does not have any drought-related usage restrictions.


Goleta Water District Rebates and Incentives

Alliance for Water Efficiency (estimate your household water use!)

Santa Barbara County Rainfall and Reservoir Summary

Santa Barbara County Public Works (rainfall, reservoir, stream, and other hydrologic related information and data)

Please contact Ryan Drake, Water Supply and Conservation Manager, with any questions or for additional information.
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(805) 879-4627