Stage II Water Shortage Emergency Information

The District Board of Directors declared a Stage II Water Shortage Emergency on September 9, 2014. The District set a 25% district-wide reduction in water usage to help extend available water supplies.  The declaration is consistent with the requirements of the District’s adopted Drought Preparedness and Water Shortage Contingency Plan and statewide emergency conservation regulations recently adopted by the State Water Resources Control Board.  The District Board also amended the District Code to further specify unlawful uses of water, such as through a fire hydrant or fire line, through a waterline with no meter, or from another account holder or property.

For more information on the Stage II Water Shortage, click here to read our Stage II FAQs.

To learn about the SAFE Water Supplies Ordinance and the temporary denial of new service applications click here.

Click here to read the Ordinance establishing the Stage II Water Use Restrictions.

Drought-Related Forms and information

Exceptions to the water use restrictions may be granted under certain circumstances.   Click here for more information. 

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Enforcement and Penalties
Water use restrictions are in place at all times and actively enforced until such time that the District Board of Directors lifts the Stage II Water Shortage Declaration.  District enforcement always begins with education regarding the restrictions and information about tools and resources available to assist customers in conserving water and complying with rulles.

  • First Violation: Written warning
  • Second Violation: Notice of Violation
  • Third Violation: $100 fine
  • Fourth Violation: $250 fine
  • Subsequent Violations: $500 fine and possible installation of a meter flow restrictor or service termination

To report a possible leak, water runoff, or other water waste, please call (805) 964-6761 and press 2 to leave a message for District staff who will follow-up on the report, or send an email to Turn on Javascript!.  Please include specifics such as the location or address, the nature of the problem, and the time and date the problem was observed.  Photos of the incidents are helpful and may be emailed to the above email address.

While a Stage II declaration establishes mandatory water use restrictions and prohibitions, the District is offering ways to help the community learn more about how they can conserve.  Click here for water conservation tips, resources and information.

The District will also launch several water conservation incentive and rebate programs in connection with a Stage II declaration, including rebates for water wise landscape installation, high efficiency toilets, and other water efficient activities.  Customers are encouraged to consult the District for additional information on the programs. Please call (805) 964-6761 for more information.