The Customer Service Counter has reopened. The counter recently underwent a number of upgrades, including installation of an Americans with Disabilities Act (ADA) accessible service counter with a transparent partition and advanced HVAC systems to improve indoor air quality and ventilation.
Customers are encouraged to wear a mask and stay home if they are ill. Mondays are typically the busiest days.
District customer service representatives are available from 8 a.m. to 5 p.m., Monday through Friday, by telephone at (805) 964-6761, or by email at Turn on Javascript! to answer questions and assist customers.
Customers can make payments using the Payment Drop Box located off the first driveway in the District parking lot, via telephone, or online at https://goletawater.watersmart.com where customers can make a one-time payment or set up auto bill pay.
