Goleta Water District is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.
Basic Information
This is an accessibility statement for Goleta Water District’s website at GoletaWater.com.
Conformance Status:
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. GoletaWater.com is partially conformant with WCAG 2.2 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. Please see the “Limitations and Alternatives” section of this document for more information.
Compatibility With Browsers and Assistive Technology
This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly.
GoletaWater.com is designed to be compatible with the following assistive technologies:
- Chrome
- NVDA
- JAWS
We are currently not aware of any incompatibilities within the website and specific types or combinations of assistive technologies.
Technical Specifications
Accessibility of GoletaWater.com relies on the following technologies to work with the particular combination of a modern web browser as well as assistive technologies or plugins installed and enabled on your computer:
- HTML
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Limitations and Alternatives
Despite our best efforts to ensure the accessibility of GoletaWater.com, there may be some limitations. Below is a description of known limitations and potential solutions. Please contact us if you observe an issue not listed below.
Images uploaded may not have alt tags, because we cannot ensure the quality of contributions from others. We monitor user comments and aim to respond to identified issues within 24 hours and fix them within 10 days. Please use the report button to report issues.
PDF documents may not be fully accessible. In some cases we will post PDF documents from other contributors or authors. If an inaccessible PDF is encountered, we would be happy to provide a remediated version upon request.
Pre-recorded videos may lack closed captions. In some cases, we post videos from other contributors, and we are unable to modify those videos.
Assessment Approach
Goleta Water District assesses the accessibility of GoletaWater.com through evaluation by a contracted accessibility expert and built-in accessibility features during the website design and development process. We perform accessibility audits periodically as a means of verifying and correcting any accessibility issues detected that may be introduced through routine editorial updates.
Accessibility Conformance Report
An Accessibility Conformance Report (ACR) is available and provides detail about where GoletaWater.com conforms to WCAG 2.2 level AA and where the last evaluation show it does not. Remediation is underway. When remediation is complete, the ACR will be updated and posted in this section of the Accessibility Statement.
Approval And Complaints Process
Formal Complaints
We are continually seeking to bring all areas of the website up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing the Goleta Water District’s website, please don’t hesitate to contact us.
We aim to respond to accessibility feedback within 24 hours and to provide a solution within 10 days.
Should you be dissatisfied with our response to your complaint, you may contact our public outreach coordinator at (805) 964-6761 or info@goletawater.com.
