In order to ensure that tap water is safe to drink, the United States Environmental Protection Agency (USEPA) and the State Water Resources Control Board (SWRCB) strictly regulate water provided by public water systems. Our State-Certified water treatment facilities monitor your water quality around-the-clock, and the District conducts thousands of tests each year using automated test equipment that continually analyzes water at different steps in the treatment process. Testing is conducted in our own laboratory and by independent state-certified laboratories. Analysis of the District’s water quality testing is reported in the annual Consumer Confidence Report, which is available online and mailed to customers each spring.
Frequently Asked Questions:
Q: Why does my water look white?
A: White or cloudy water typically means the water contains air bubbles that can be generated when the District operates its nearby groundwater wells. Groundwater wells are usually operated once a month to maintain them in production-ready status as a backup emergency water supply. If you let the water sit, the air bubbles will clear, but this is not necessary.
Q: How can I help protect water quality?A: Protect water quality by being careful about the products you use at home and on your landscape.
- Use shampoos, shower gels, or toothpastes that do not contain microbeads (polyethylene and polypropylene).
- Don’t flush unused or expired medications. Drop off old medications at the Sheriff’s Department Goleta Substation at 7042 Marketplace Drive.
- Avoid overusing landscaping products to prevent runoff. To report water waste call (805) 964-6761 or click here for the Report a Leak or Water Waste information page.
