Frequently Asked Customer Service Questions
Q: Why does my July bill appear to show two billing charges? A: When water rates are scheduled for adjustment, the District issues a prorated bill. Your July bill contains this proration so that water used prior to the July 1 rate increase is billed at the lower rate…
Preparing for Red Flag Power Outages
The District has received several inquiries in response to media coverage of recent announcements by Southern California Edison regarding planned power outages during red flag fire warnings.
How the District Maintains Water Quality
How the District Maintains Water Quality. The District constantly monitors water quality, conducting thousands of tests each year to make sure your water is safe and reliable. But eight years of drought and several significant wildfires around Lake Cachuma have made the job of treating your water more challenging and more expensive.
There’s Value in Voluntary Conservation
Even though watering day and time restrictions have been lifted, you can continue to saving water and money while enhancing the appearance of your landscape.
Goleta Water District Board Lowers Water Shortage to Stage I and Will be Lifting Drought Surcharge
On April 9, 2019, in response to an increased allocation of surface water supplies from Lake Cachuma, the Goleta Water District Board of Directors lowered the ongoing Water Shortage Emergency from a Stage III to a Stage I, effective immediately.
Water Supply Update
Above average winter rainfall in 2019 and rising Lake Cachuma levels are good signs that the drought may be ending. On March 26th the Federal Government released additional water from Lake Cachuma to the District. On April 9th the Goleta Water District Board of Directors lowered the Water Shortage Emergency from a Stage III to a Stage I, effective immediately.
Celebrating 75 Years of Service and Planning for the Next 75
Established on November 17, 1944 by a vote of the people, the Goleta Water District celebrated its 75th Anniversary on November 13, 2019.
Help Plants in a Heat Wave
When summer temperatures soar during a heat wave, help plants by following these three tips…
Common Water Wasters
Did your usage jump unexpectedly last month? Learn about easy fixes for common problems that could be driving high water use.
Save Water and Decrease Yard Maintenance by Reducing or Eliminating Your Lawn
As the drought continues, more customers are reconsidering their landscaping and opting for waterwise alternatives.
